George Key.
Payment processing and security app
From 1 January 2021, you need one more security factor when paying by card in e-shops. Česká Spořitelna as one of the biggest bank in Czech Republic has a mobile app for internet banking and George Key is a supporting app that helps clients verify their payments without entering additional verification elements.
Client
Česká Spořitelna
Services
Visual Design User experience Redesign
Industries
Finances
Date
September 2019 - July 2022
As a part of an end to end agile team I worked along developers, the product owner, testers and customer journey experts to deliver the best experience for the users. I have started as the only designer in this team, and my achievement was a app redesign.
Except of redesign I worked on a UX audit of this app that concluded in some minor changes, as a copywriting audit of buttons, texts, dialogs and headlines mainly affected the error screens that now better explains what a user can or cannot do, both in czech and english language. We have used Adobe XD later redrawn everything in Figma and Overflow for better communication with analytics.